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PRIVACY POLICY
Effective Date: 9 September, 2024
At True Umami, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal information of our clients, users, and collaborators in relation to the user-generated content (UGC) and Ad content that we create and manage.
INFORMATION WE COLLECT
We may collect the following types of information:
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Personal Information: This includes information such as your name, email address, phone number, mailing address, payment details, and other contact or identifying information that you provide to us.
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Content Submissions: As part of our UGC services, we may collect photos, videos, or other media you submit for creative purposes.
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Usage Information: Information about how you interact with our website, services, or advertisements, including IP addresses, browser type, and cookies.
HOW WE USE INFORMATION
We use the information we collect for the following purposes:
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To provide, manage, and improve our UGC & Creative services.
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To communicate with you regarding your submissions, content approvals, and project status.
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To process payments and manage billing.
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To comply with legal obligations or enforce our rights.
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To ensure compliance with copyright, intellectual property, and other relevant laws.
SHARING INFORMATION
We do not sell or rent your personal information. However, we may share your information in the following circumstances:
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Third-Party Service Providers: We may share your information with trusted third-party vendors who assist us in providing services such as cloud storage, payment processing, and content hosting.
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Legal Compliance: We may disclose your information if required to do so by law or in response to legal requests, such as court orders or subpoenas.
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Collaborators: In cases where your UGC/Creative is used for creative collaboration, we may share your information and content with relevant parties (such as production teams, brand clients, or legal representatives) for approval and execution of projects.
CONTENT OWNERSHIP & USAGE RIGHTS
By submitting UGC, Videos, Pictures, Portfolio's you grant True Umami the right to use, modify, and distribute the content for marketing, advertising, and creative purposes in accordance with our agreements. You retain ownership of the content, but you grant us the necessary permissions to use it for the intended purposes.
DATA SECURITY & YOUR RIGHTS
We implement reasonable measures to protect your personal information and content from unauthorized access, use, or disclosure. However, no internet-based service is completely secure, and we cannot guarantee absolute security.
You have the right to:
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Access, update, or delete the personal information we hold about you.
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Withdraw consent for us to use your personal information at any time.
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Request that we stop using or sharing your UGC under certain circumstances.
To exercise these rights, please contact us at 8319623380.
CHILDREN'S PRIVACY
Our services are not necessarily intended for individuals under the age of 18, if not explicitly mentioned. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so we can take appropriate steps to remove that information.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on our website, and the updated policy will be effective as of the date of posting.
CONTACT US
If you have any questions or concerns about this Privacy Policy, please contact us at:
TRUE UMAMI
Email: Business@trueumami.com
Phone: 8305046035
Address: Area 52 Co-working Space, Nehru Nagar East, Bhilai -490006